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Boring Postcards
Phaidon Press Limited 2000

An entire book of postcards so boring that they border on
the beautiful. Images of Hotel Rooms, Woolworth locations,
and aerial photos of  highway cloverleafs in
static  "why-did-they- take-this" mystery.  

The tempting tray shown is a handsome example of culinary
communication. The unmelted butter pats are a beautiful touch, but for
my money, the best element is the molded nest for the silverware!
More coffee?
Whoever Makes The Most Mistakes Wins - The Paradox of Innovation
Richard Farson and Ralph Keyes - The Free Press

In just 127 pages, these authors examine the nature of mistakes and how it
affects personal and corporate innovation. We have all heard how "mistakes"
like post-it-notes glue turned into major success stories. Inventors like Edison
considered failures to be attempts on the way to result.

What is at stake is something that affects the ability of a company to innovate
and create value. This book efficiently covers interesting questions about fear,
praise, management culture, and the idea that every product is an experiment.

"Comments by colleagues are not listened to, but considered a good
opportunity to organize one's own thoughts......Research has found that critics
of new ideas are assumed to be smarter than advocates of those ideas
...at what price, however?"
Open Here - The Art of Instructional Design
Paul Mijkenaar and Piet Westendorp        Joost Elffers Books

This large paperback features pages of every type of instruction manual
imaginable. On one level, it is beautiful and fascinating - engine assembly,
vacuum cleaners, model helicopters, Betamaxes, airplane evacuations.

There are also plenty of warning and safety icons of every kind. Many of the
symbols and diagrams are wonderful, and many are confusing. This is a
book about beauty and communication, and also the lack of either.

Consumers own more sophisticated products than ever, yet our methods of
communicating assembly and use remains relatively primitive. Studying this
vast historical collection of visual instruction helps remind us that our dialog
with the customer does not end with the product, it is just beginning.
Pattern Recognition by William Gibson
Putnam

Sci-Fi author Gibson, renown for coining the term "cyberspace", has
written several interesting novels like MonaLisa Overdrive and Virtual
Light. In Recognition, he tells us about a woman with an amazing
marketing talent - she can tell, with a single glance, if a corporate icon
will "work". A problem - she is allergic to logos - can't wear them (I know
the feeling) and is nearly killed when viewing Monsieur Bibendem,  the
Michelin Man.. A mystery with spies, computers  and motorcyles ensue -
a very entertaining read.
Ogilvy On Advertising by David Ogilvy
Vintage Books 1985

Some people may be foolish enough to create advertising without
having read what David Ogilvy has said on the subject. Don't be
one of them. The creator of modern, effective campaigns including
the famous Hathaway Shirts and Rolls Royce campaigns remains
among the most insightful thinkers of marketing communications.

"Ninety-nine percent of advertising doesn't
sell much of anything"
The Design of Everyday things - Donald A. Norman
Basic Books - 1998 - 2002

Know what a Norman Door is? It's a door that cannot be opened without experimentation,
because the design offers no clues to
how to use it. Norman rages against the poor (and praises
the great) designs that surround us.

Among his findings are that people are trained to fault themselves when things are difficult to
work, instead of design. "User Error",
he feels, is almost always the result of poor design, including
the 3 Mile Island incident.

"Design is really an act of communication, which means having a deep understanding of the
person with whom the
designer is communicating."
Design - An illustrated historical overview - Thomas Hauffe
Barron's 1995

This little volume serves as a neat historical overview of design
from DaVinci to present times. Most major historical trends are
described and illustrated, with an emphasis on
Furniture and Industrial Design.

Not a scholarly text, Design is a nice reference guide to the
major designers and movements of the last two centuries.
Jimmy Corrigan - The Smartest Kid on Earth
F.C. Ware Pantheon Books

You have simply never seen a graphic story remotely like
this book - it must be about 300 and covers a great deal
of artistic territory. Best looked at in small doses, many
pages are worth framing, they are so beautiful.

"...the book need not be read at all, but simply placed
on display as a symbol on one's youthful exuberance,
like a flashy motorcar, or the music of the American
South, as performed by an aristocrat."
The Size of Thoughts  
Essays and Other Lumber by Nicholson Baker
Random House 1997

Novelist Nicholson Baker writes passionate articles about everything from
saving the library card file system to wondering how books are chosen as
props in retail catalogs. His chapters on the design and function of nail
clippers and
movie projectors are a great fun.

"Those gigantic, dumb, benevolent erasers (which always bounce in
unforeseen directions when dropped, and always seem so selfless, so
apolitical, so completely uninterested in doing anything besides erasing
large mistakes for which they were not responsible)"
Purple Cow by Seth Godin
Portfolio Books 2003

Seth Godin's slim tome can be read in a hour or so, but needs to be
reviewed regularly. Innovative and energizing, this book is a call to
the Brave grow their
business by taking risks.
Blue Ocean Strategy
W. Chan Kim and Renee' Mauborgne
Harvard Business School Press

A landmark statement in business strategy. The
authors spent a decade studying companies
who were wildly successful in creating profitable
new businesses formed outside the traditional
realms of competition.

This fascinating book challenges traditional
competitive thinking and backs it up with
extensive case studies. The authors move
beyond theoretical discussion and anecdotes to
provide forms and chart grids to fill out, in order
to identify market positions and begin thinking in
profitable 'Blue Ocean" spaces.

"...a focus on benchmarking and beating the
competition leads to imitative, not innovative
approaches to the market ..."